Change is coming!  It's coming to us and it's coming to you.  I can't say what change you'll experience this New Year but it is a certainty, nonetheless.

As for us, we will also encounter some unexpected change along the way, in the midst of all our planned change.  Someone once wrote that a military battle plan never survives contact with the enemy.  That's true in business as well.

Nevertheless, it's fruitless NOT to plan so we continue to strategize, with the best information available at the moment, and then hold these plans loosely in our hands, lest they not survive contact with reality.

So, what do we have planned?  Well, for one thing, we are going to revamp this website - something that hasn't been done in a few years.  It's been on our drawing board for some time and we're just now getting around to it. 

We will also be rolling out a new Client Web Application.  This will allow our clients to order reports, check statuses and do a variety of other innovative things.  When will this happen?  Well...we're shooting for the end of the 1st quarter, 2012.  We'll see how that goes.

As the adage says, "The best laid plans..."

Best wishes from our staff to you and yours as we all close the books on 2011 and begin again in the new year. 

For the Partners,

Myles Bancroft, APA, ALCM